Privacy Policy
The purpose of this privacy policy is to inform users of the Dokent website about how their personal data is collected, used, stored and protected.
1. Data controller
The data controller for the personal data collected on this website is:
DOKENT Sàrl
Route de St-Cergue 19, 1260 Nyon, Suisse
Email : contact@dokent.com
2. Data collected
When using the Dokent website, several categories of personal data may be collected.
- Identification data : surname, first name
- Contact details : email address, telephone number
- Browsing data : IP address, browser type, pages viewed, duration of visit
- Transaction-related data : information required for payment in connection with a purchase or subscription
- Data provided voluntarily :information submitted via contact forms, information request forms or registration forms
3. Purposes of processing
The personal data collected is used for the following purposes :
- to manage requests for information, registration or contact ;
- to ensure the provision of services requested by the user ;
- to manage orders, subscriptions or access to services ;
- to improve the website and the services offered ;
- to communicate with users (replies, information, newsletters, marketing follow-up) ;
- to comply with legal, regulatory or administrative obligations ;
- to carry out statistical analyses and improve the user experience.
4. Sharing of data
Personal data is not sold or transferred to third parties. However, it may be shared in the following circumstances :
- where this is necessary for the provision of services (technical service providers, payment solutions, hosting, distribution tools) ;
- where required by law or in the context of legal proceedings ;
- where the user has given their explicit consent.
5. Data security
DOKENT Sàrl implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
6. Your rights
In accordance with applicable data protection legislation, you have the following rights, amongst others :
- the right to access your personal data ;
- the right to have your data corrected if it is inaccurate or incomplete ;
- the right to have your data erased, within the limits provided for by law ;
- the right to restrict processing ;
- the right to object to the processing of your data ;
- the right to data portability, where applicable.
To exercise your rights, please write to us at : contact@dokent.com
7. Data retention
Personal data is retained for a maximum period of 13 months, unless a longer period is necessary to comply with a legal, regulatory or contractual obligation.
9. Changes to the policy
DOKENT Sàrl reserves the right to amend this privacy policy at any time. Any updates will be published on this page along with the date of revision.
10. Contact
If you have any questions regarding the protection of personal data, please contact us at : contact@dokent.com